REQUENTLY ASKED QUESTIONS (FAQs)
For the seamless experience of our customers, we have prepared a list of frequently asked questions along with their answers. It will help users clear all their doubts before buying from our website.
www.shipmedicinesonline.com is the best of its kind pharmacy. The safety, security, and well being of our customers is the company’s topmost priority. We provide 24*7 services with overnight delivery options for the ease of use. We offer heavy discounts.
Whether your pharmacy is licensed or not?
www.shipmedicinesonline.com is a licensed pharmacy. We only sell the FDA approved drugs to our customers.
What are your hours of operation?
We are a 24*7 operating website. Our Customer care and delivery executives are available from Monday to Friday.
How to contact you?
The complete contact details are provided in the Contact Us section. You can contact our customer care executives and our pharmacists through e-mails, calls, and chat. We are available at round o’clock at your services.
What type of medicines is available on your website?
www.shipmedicinesonline.com sells only FDA approved drugs and drugs. We deal with pain medications, insomnia treating drugs, and various other drugs. For the complete details on our products, you can refer to the Products section.
What is the precaution you take while packaging?
The safety of medicines is essential. We pack the pills, and other drugs in a very thick packaging to ensure their safety and your privacy.
What payment options you provide?
We offer a number of options for the payment, including credit cards, debit cards, western union, etc.
What if I receive a package which is damage or not mine?
If the package you receive is damaged or does not belong to you, you can contact our customer care executives. We will look into the matter as soon as we get your complaint. Our deliver delivery executives will come and take the package from you and deliver back the desired package.
What if I don't receive a shipment at all?
If your package is not delivered within 3-4 working days following your order, you will get a full refund from us.
Do the customers get discounts on your website?
We offer a range of discounts to our customers. We also give festive and season discounts. You can get full details of the discounts offers through our e-mails and messages. You can also contact the customer care for knowing the best offers for you.
What is your return policy?
We give you a 100% refund/return. For complete details of our return policies, please visit the Return & Refund section.
Are the medications you sell safe?
www.shipmedicinesonline.com sell only FDA approved medicines. We care a lot for the well being of our customers. We sell drugs with proper prescription and provide all the relevant details to our customers along with the medications they buy.
What information I have to give to buy a product?
In order to buy a product from our website, you need to provide the following information to us:
- Your details (name, e-mail, phone number)
- Your billing and shipping information
- Prescription (in case of buying a prescribed medicine)
- Payment details.